Terms of service

Welcome to Climora. These Terms of Service ("Terms") govern your access to and use of climora.site, operated by ClimZone. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Company Information

Climora
Operated by ClimZone

3260 Moonlit Lily Pl
Brandon, FL 33511
United States

Email: support@climora.site

Phone: +1 (305) 205-7649

2. Eligibility

By using this website, you represent that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

You agree to use this website only for lawful purposes and in accordance with these Terms.

3. Products and Services

Climora offers air conditioning products, cooling equipment, accessories, and related services through our online store.

We strive to ensure that all product descriptions, specifications, images, and pricing are accurate. However, occasional errors may occur. We reserve the right to correct inaccuracies, update product information, or discontinue products without prior notice.

Product images are provided for illustrative purposes and may vary slightly from the actual product.

4. Pricing and Availability

All prices are displayed in the applicable currency shown at checkout.

Product availability is subject to change without notice.

If a pricing or listing error occurs, we reserve the right to cancel or refuse any order placed for the incorrectly listed product. If payment has already been processed, any applicable refund will be issued to the original payment method.

5. Orders

After placing an order, you will receive an order confirmation email. This confirmation acknowledges receipt of your order but does not constitute acceptance.

We reserve the right to accept, decline, or cancel any order for reasons including, but not limited to:

Product availability
Payment verification issues
Incorrect pricing
Suspected fraud
Errors in customer information
Compliance with applicable laws

If your order is canceled after payment has been received, a refund will be processed.

6. Payment

We accept the payment methods displayed during checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Payments are processed securely through trusted third-party payment providers.

7. Shipping

Shipping information, estimated delivery times, and shipping conditions are described in our Shipping Policy.

Delivery estimates are provided for informational purposes and are not guaranteed.

8. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review that policy before requesting a return or refund.

9. Installation Services

Professional installation may be available for selected products.

Installation availability, scheduling, and service coverage may vary depending on the product and service location.

Additional installation terms may apply and will be communicated when applicable.

10. Warranty

Warranty coverage varies by product.

Please review our Warranty Policy or the manufacturer's warranty information included with your purchase.

11. Customer Responsibilities

You agree to:

Provide accurate and complete information when placing orders.
Keep your account information up to date.
Use the website responsibly.
Comply with all applicable laws and regulations.

You are responsible for maintaining the confidentiality of your account credentials.

12. Intellectual Property

All content on this website, including text, graphics, logos, icons, images, product listings, website design, and other materials, is the property of Climora or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

13. Prohibited Activities

You agree not to:

Use the website for unlawful purposes.
Attempt to gain unauthorized access to our systems.
Interfere with the operation or security of the website.
Submit false or misleading information.
Use automated systems to collect website data without permission.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Climora and ClimZone shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products.

Nothing in these Terms limits liability where such limitation is prohibited by law.

15. Indemnification

You agree to indemnify and hold harmless Climora, ClimZone, their employees, affiliates, and service providers from claims, damages, liabilities, and expenses arising from your violation of these Terms or misuse of the website.

16. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

17. Third-Party Services

Our website may contain links to third-party websites or use third-party services.

We are not responsible for the content, availability, or practices of those third parties.

18. Changes to These Terms

We may update these Terms of Service from time to time.

Any updates will be posted on this page with the revised "Last Updated" date.

Continued use of the website after changes become effective constitutes acceptance of the revised Terms.

19. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable to the State of Florida, United States, without regard to conflict of law principles.

20. Contact Information

If you have any questions regarding these Terms of Service, please contact us: