Contact information

Contact Us

At Climora, we're committed to providing reliable customer service before, during, and after your purchase. Whether you have a question about a product, need assistance with an order, or require support with installation or returns, our team is here to help.

Customer Support

Email
support@climora.site

Phone
+1 (305) 205-7649

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM (Eastern Time)
Saturday: 10:00 AM – 4:00 PM (Eastern Time)
Sunday: Closed

Business Address

Climora
Operated by ClimZone

3260 Moonlit Lily Pl
Brandon, FL 33511
United States

How Can We Help?

Our support team can assist you with:

  • Product recommendations

  • Order status and tracking

  • Shipping and delivery questions

  • Returns and refunds

  • Warranty inquiries

  • Installation information

  • Product compatibility

  • General customer support

Response Time

We aim to respond to all email inquiries within 1 business day. During periods of high demand, responses may take slightly longer, but we will make every effort to assist you as quickly as possible.

Before Contacting Us

To help us assist you more efficiently, please include:

  • Your full name

  • Order number (if applicable)

  • A brief description of your question or issue

  • Photos or supporting documents if your inquiry relates to a damaged or defective product

Thank you for choosing Climora. We appreciate your business and look forward to helping you with your home comfort needs.